Manage your account settings and preferences.

Your account

This is how others see you across the dashboard.

Profile photo

Impersonate a user

Receive emails about your account activity.

Receive emails about updates, new features, and more.

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Notifications saved

Receive emails about your account activity and security.

What visitors ask

When it recommends or compares units it shows clickable apartment cards with a photo, price and key details. Tapping a card opens that apartment.

Apartment cards in the chat

If it can't answer something, or the visitor asks for a person, it shows your sales contact with one-tap call and email so a keen buyer reaches a human quickly.

Hands off to your team

It knows your apartments, prices and availability, your project's About, gallery and downloads, plus anything in the knowledge file you upload. It refreshes automatically when your data changes.

Where its knowledge comes from

It automatically replies in the visitor's language and switches if they change language. No setup needed.

Speaks the visitor's language

When a visitor is interested it asks for their name and email, with their consent, and creates a lead for your team, linked to the full conversation.

Captures leads

A friendly assistant built into your project's viewer. It chats with visitors and answers questions about the property using only this project's information, so it never makes things up.

A helper on your project

Give it a name and a short set of instructions: the tone to use and what to emphasise. It introduces itself with that name and follows your guidance in every reply.

Its name and tone

It asks for consent before storing any details, keeps conversations only for the retention period you choose, and runs within a monthly budget so costs stay predictable.

Privacy and limits

Optionally, when a visitor is looking at a specific apartment, it gently invites them to ask about that unit.

Gentle nudge

When a visitor opens the chat it offers a few suggested questions tailored to your project, so they immediately know what they can ask.

How the AI chat works

Every question it couldn't answer is collected into a 'top unanswered questions' list in your analytics, so you get a ready-made list of content worth adding to the project.

Tells you what it couldn't answer

It can place tappable buttons in the chat that open an apartment, a building or floor, a 360° tour, or a section such as the gallery or map. Tapping one moves the viewer there for the visitor.

Opens things in the viewer

Chat insights

A sales assistant on your project's viewer that answers visitor questions and captures leads

AI Chat

Chat transcript

Activity

Note added

Could not add note

Assign gallery images to this unit to showcase it to potential buyers.

No images assigned

Gallery

Add images to this unit

Managed by {lockedBy}. Add or remove items in the source system and they'll sync back here automatically.

Set pricing, type, specs, and what's visible to visitors.

Unit details

Describe the unit, its highlights, finishes, and selling points.

Feature this unit in listings and search results.

Recorded final price after the unit was marked as sold.

Optional fine print shown next to the price.

When off, visitors see "Ask for price" instead of the amount.

Couldn't update unit

Unit updated

Add 3D floor plan preview

Add floor plan PDF

Add floor plan preview

Upload downloadable floor plan PDFs for this unit.

No PDFs synced yet

Upload floor plan previews first, then add corresponding PDFs.

No PDFs uploaded

Downloadable PDFs

Upload floor plan preview images so buyers can quickly see the layout.

No previews synced yet

No previews uploaded

Floor plan previews

Upload 3D floor plan previews to give buyers a better sense of space.

No 3D previews synced yet

No 3D previews uploaded

3D floor plans

Pick the view that opens by default when someone selects this unit. Your choice overrides the automatic pick and stays in place.

Preferred view · {name}

Kuula virtual tour

External tour

Paste a public share link and it will work. Every service below is supported. Kuula tours embed and play inline here; others open in a new tab.

Works with any 360 tour service

The 360 view itself stays in your library. Only this unit's link is removed.

Unlink on-site 360?

Pick a 360 view from your organization's library.

No on-site 360 linked

Linked 360 view is missing

On-site 360

Pick an on-site 360 from your organization's library.

Select 360 view

Embed a hosted 360 tour from Kuula, Matterport, or a similar service using its share link.

Link a 360 view captured on-site from your organization's library.

Choose a billing cadence. Stripe will collect payment securely on the next screen.

Activate this project

This bypasses Stripe Checkout and marks the project as active. Use only for legacy or comped accounts. Your action will be logged.

Manually activate this project?

For legacy or comped accounts paying outside Stripe. Only organization admins can use this; actions are logged.

Your project remains public until {date}, then reverts to preview mode. You won't be charged again unless you reactivate.

Cancel this project's subscription?

This reverts the project to draft and clears the manual override. The project will return to preview mode.

Revert manual activation?

Project: public listing

Visitors get the full experience. Pick monthly or yearly billing on the next step. Cancel anytime.

Pull latest state from Stripe

Billing

{domain} will stop pointing to this project. You can connect it again whenever you want.

Remove custom domain?

Use your own web address for this project's viewer.

Custom domain

How visitors move from opening the viewer to inquiring.

Conversion funnel

Once visitors open the viewer, their device split shows here.

No visitors tracked yet

Devices

Inquiries by source

Total views across all time, including before detailed tracking.

Overall reach

Plain-language read on this project's traffic.

AI summary

What visitors search for

Top apartments

Which units pull attention, and which get viewed but never loved.

Apartment engagement

Pick a wider date range, or wait for visitors to open the viewer.

No activity in this range

Visitors over time

Of everyone who opened your viewer, what they did.

Once visitors open the viewer, you'll see how many reached out, browsed, or bounced here.

Visitor outcomes

Scheduled sync with CRM. It may take a few minutes to complete.

Sync scheduled.

Units by status

This permanently deletes the project and all of its data: units, inquiries, analytics, 360 tours, and media. This cannot be undone.

This permanently deletes the project and all of its data. This action cannot be undone.

Delete this project?

Couldn't delete project

Permanently remove this project and everything in it.

Project is being deleted

Delete this project

Title

Sales agent

Show a contact card in the viewer so visitors with questions can reach your agent.

Agent contact card

Pick folders of apartment images: one folder per floor plan, one image per apartment. We trace each image into a clickable shape and link it to its apartment.

Each image should show one apartment's area on the floor plan, the same size as the plan image.

Generate clickable areas from images

Choose files. We'll match them to your images by name or number. Fix any unmatched files before uploading.

Add clickable areas

Generate from a floor plan

How do you want to create them?

Upload SVG files

Requests every viewer image variant (panoramas, navigator floor plans, gallery, downloads, apartment floor plans, estate cover) so the CDN generates and caches them before the first real visitor.

CDN cache prewarm

Admin-only tools for warming caches and inspecting estate assets.

Debug

"{name}" will be removed for your whole organization. This cannot be undone.

Delete this theme?

Live project preview

How the viewer looks by default for this project.

Appearance

Group title (e.g. Legal, Floor plans)

Failed to save title

Public files grouped by category. Toggle on once you've added at least one file.

Downloads

Untitled

Untitled group

Edit tour: {title}

Short caption shown under the section heading on the viewer.

Upload new files or pick from your library.

Upload new files or pick from your library. Selected items are added to the Ungrouped bucket.

Photos and videos shown on the project page's Gallery tab. Group them into named sections (e.g. Exterior, Kitchens) or leave them ungrouped.

Untitled section

Add images

Clickable areas: {name}

Delete frame?

Move frame

Floor plans & clickable areas

Email these people whenever a new lead comes in for this project.

Lead notifications

Tell visitors about this part of the investment. Click the image button to add inline photos.

Sections shown on the project page's About tab. Each section can have a title and text with inline images.

About

When on, the view spins all the way around and back to the start. When off, it stops at the first and last image and the arrow is disabled.

When on, visitors can stop on any image. When off, the arrows jump only between images that have clickable areas or marked stops, and the images in between are used as transitions.

Turn on if the images were shot going anti-clockwise around the building. This flips the left and right controls so the view still rotates the way visitors expect.

How the 360 tour rotates, loops, and what visitors see.

Tour behaviour

Show a small compass dial in the viewer that rotates as visitors move through the views. Needs the 360° view to loop.

Show this tour as a tab in the viewer. Turn it off to hide a tour that is still being built or not ready for visitors.

How fast the view morphs between points when users tap the arrows, a highlight, or an apartment. Slower paces are smoother for tours that only jump between fixed viewpoints.

Pick a suggested icon, choose from your library, or upload your own SVG or PNG.

Choose label icon

Upload an SVG or PNG

Your project's name and basic details.

Name & details

One or two sentences summarising what visitors will see.

How this project's link looks when shared on Google, social, and messaging apps.

Link preview & SEO

Shown as the headline on search results and social previews.

e.g. Phase 2

{failed} of {total} changes couldn't be saved. Your edits are still here. Retry now or save again later.

Some changes couldn't be saved

Your clickable areas were saved successfully.

All changes saved

Title:

You have unsaved changes in this editor. Save them before closing, or discard them.

A guide to successful off-plan real estate sales